Management, Marketing, and Experience Industries

Lysenko, Daryna 2021. Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/w65x3

Bigne, E., Simonetti, A., Ruiz, C. and Kakaria, S. 2021. How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach. Journal of Business Research. 123, pp. 279-288. https://doi.org/10.1016/j.jbusres.2020.10.010

Bigne, E., Ruiz, C., Cuenca , A., Perez, C. and Garcia, A. 2021. What drives the helpfulness of online reviews? A deep learning study of sentiment analysis, pictorial content and reviewer expertise for mature destinations. Journal of Destination Marketing and Management. 20 100570. https://doi.org/10.1016/j.jdmm.2021.100570

Bigne, E., Nicolau, J.L. and William, E. 2021. Advance booking across channels: the effects on dynamic pricing. Tourism Management . 86 (October), p. 104341. https://doi.org/10.1016/j.tourman.2021.104341

Maria Jose Castillo S and Enrique Bigne 2021. A Model of Adoption of AR-based Self-service Technologies: A two Country Comparison. International Journal of Retail & Distribution Management. 49 (7), pp. 875-898. https://doi.org/10.1108/IJRDM-09-2020-0380

Trim, P.R.J. and Lee, Yang-im 2021. Cybersecurity, Threat Analysis and the Management of Risk. Big Data and Cognitive Computing.

Olekanma, O. and Elezi, E. 2021. Cultural Integration: Implications for business leadership and service productivity in sub-Sahara African. 35th Annual Conference of the British Academy of Management. Online 31 Aug - 03 Sep 2021

Flanda, W. 2021. Don’t let feedback becomes dangling data… Improve student engagement with feedback! Chartered Association of Business Schools: Learning, Teaching and Student Experience (LTSE) 2021. 29 - 30 Jun 2021 Chartered Association of Business Schools.

Flanda, W. 2021. Supporting student retention in socially distanced campuses: What can personal tutoring do? Advance HE Teaching and Learning Conference 2021: Teaching in the spotlight: What is the future for HE curricula?. 06 - 08 Jul 2021 https://www.advance-he.ac.uk/.

Mekonnen, A. and Larner, L. 2021. Digital Marketing in Luxury Fashion: From Crisis to Strength. in: Ozuem, W. and Ranfagni, S. (ed.) The Art of Digital Marketing for Fashion and Luxury Brands: Marketspaces and Marketplaces Palgrave Macmillan. pp. 199-219

Elezi, E. and Bamber, C. 2021. Knowledge Management Model Building for Business Resilience, Continuity, and Sustainability. in: Zyngier, S. (ed.) Enhancing Academic Research and Higher Education With Knowledge Management Principles USA IGI Global. pp. 60-78

Elezi, E. and Bamber, C. 2021. Factors Affecting Successful Adoption and Adaption of E-Learning Strategies. in: Zyngier, S. (ed.) Enhancing Academic Research and Higher Education With Knowledge Management Principles USA IGI Global. pp. 19-35

Elezi, E. and Wood, R. 2021. Exploring Institutional Behavioural Elements Needed to Support Knowledge Management in Higher Education Partnerships. in: Zyngier, S. (ed.) Enhancing Academic Research and Higher Education With Knowledge Management Principles USA IGI Global. pp. 1-18

Elezi, E. 2021. Role of knowledge management in developing higher education partnerships: Towards a conceptual framework. Systems Research and Behavioral Science. 38 (3), pp. 279-293. https://doi.org/10.1002/sres.2782

Kimberley, A. 2021. The value of home narratives in shaping identities and making sense of experiences in a host culture. PhD thesis University of Westminster Westminster Business School https://doi.org/10.34737/vvz32

Dotsika, F. and Patrick, K. 2021. Digital Transformation and Social Business: A Practice-Based Pathway Framework for SMEs. International Journal of Research in Business and Management. 3 (2), pp. 1-16.

Omebere-Iyari, O. 2021. Conflicting Goals: Calorie Attentiveness and Consumer Food Bundle Choice. 50th Annual Conference of the European Marketing Academy Conference. Madrid, Spain 25 - 28 May 2021

Kairikko, A. and Dhaliwal, S. 2021. Accelerator Networks As Embedding Mechanisms For Internationalizing Startups: A Study In The Finnish Edtech Context . in: Laveren, E., Ben-Hafaïedh, C., Kurczewska, A. and Yi D. Jiang (ed.) Contextual Heterogenity in Entrepreneurship Research, Frontiers in European Entrepreneurship Research Edward Elgar. pp. 116-134

Stoler, J., Miller, J., Adams, E., Ahmed, F., Alexander, Mallika, Asiki, Gershim, Balogun, M., Boivin, Michael J., Brewis, A., Carrillo, Genny, Chapman, K., Cole, S., Collins, Shalean M., Escobar-Vargas, Jorge, Eini-Zinab, Hassan, Freeman, M., Ghorbani, Monet, Hagaman, A., Hawley, Nicola, Jamaluddine, Z., Jepson, W., Krishnakumar, Divya, Maes, Kenneth, Mathad, J., Maupin, J., Owuor, Patrick Mbullo, Morales, Milton Marin, Morán-Martínez, J., Omidvar, N., Pearson, A., Rasheed, Sabrina, Rosinger, A., Samayoa-Figueroa, Luisa, Sánchez-Rodríguez, E., Santoso, M., Schuster, R., Sheikhi, Mahdieh, Srivastava, Sonali, Staddon, C., Sullivan, A., Tesfaye, Y., Trowell, A., Tshala-Katumbay, Desire, Tutu, Raymond, Workman, C., Wutich, A. and Young, S. 2021. The Household Water Insecurity Experiences (HWISE) Scale: comparison scores from 27 sites in 22 countries. Journal of Water, Sanitation and Hygiene for Development. 11 (6), pp. 1102-1110. https://doi.org/10.2166/washdev.2021.108

Giovanis, A., Rizomyliotis, I., Konstantoulaki, K. and Magrizos, S. 2021. Mining the hidden seam of proximity m-payment adoption: A hybrid PLS-artificial neural network analytical approach. European Management Journal. 40 (4), pp. 618-631. https://doi.org/10.1016/j.emj.2021.09.007

Nazarian, A., Velayati, R., Foroudi, P., Atkinson, P. and Edirisinghe, D. 2021. Organizational Justice in the Hotel Industry: Revisiting GLOBE from a National Culture Perspective. International Journal of Contemporary Hospitality Management. 33 (12), pp. 4418-4438. https://doi.org/10.1108/IJCHM-04-2021-0449

Waddington, K., Nowlan, J. and Kaplan, Y. 2021. Action Learning as a Practice: A Case Study of Compassion in Action. In Practice. 15 (3), pp. 243-267.

Trim, P.R.J. and Lee, Yang-im 2021. How B2B marketers interact with customers and develop knowledge to produce a co-owned marketing strategy. Journal of Business and Industrial Marketing. 36 (10), pp. 1943-1955. https://doi.org/10.1108/JBIM-12-2019-0544

Ruiz-Alba, J. 2021. Unprecedented challenges for boards: 9 pillars for the next decade. Director Today. March 2021 (Special Issue), pp. 29-33.

Lysenko, D. 2021. Customer Oriented Ideation and its Impact on Customer Adoption of New Solutions. PhD thesis Management and Marketing https://doi.org/10.34737/v6x07

Alexeeva, A. 2021. Pathways to global employee voice: analysis of three company case studies in the metalworking sector. BUIRA Conference 2021: The past, present and future of industrial relations and the politics of work. 13 - 15 Jul 2021

Akbar, M.B., Foote, L., Soraghan, C., Millard, R. and Spotswood, F. 2021. What Causes Social Marketing Programs to Fail? A Qualitative Study. Social Marketing Quarterly. 27 (2), pp. 99-116. https://doi.org/10.1177/15245004211010202

Trim, Peter R.J. and Lee, Y. 2021. The Global Cyber Security Model: Counteracting Cyber Attacks through a Resilient Partnership Arrangement. Big Data and Cognitive Computing. 5 (3) e32. https://doi.org/10.3390/bdcc5030032

Alexeeva, A. 2021. The Analysis of World Works Councils, World Union Councils and Global Trade Union Networks in a Regulatory Space Framework. The 19th ILERA World Congress. Lund University, Sweden 21 - 24 Jun 2021

Cole, S., Wardana, A. and Dharmiasih, W. 2021. Making an impact on Bali's water crisis: Research to mobilize NGOs, the tourism industry and policy makers. Annals of Tourism Research . 87 103119. https://doi.org/10.1016/j.annals.2020.103119

Nazarian, A., Atkinson, P., Foroudi, P, Velayati, R, Edirisinghe, D and Tabaghdehi, A.H. 2021. How leadership affects organisational citizenship behaviour – a study of independent hotels. International Journal of Culture, Tourism and Hospitality Research. 16 (1), pp. 35-54. https://doi.org/10.1108/IJCTHR-10-2020-0229

Shabankareh, M., Nazarian, A., Seyyedamiri, N., Jandaghi, G. and Ranjbaran, A. 2021. Influential factors of loyalty and disloyalty of travellers towards traditional-resorts. Anatolia. 33 (3), pp. 362-373. https://doi.org/10.1080/13032917.2021.1934882

Izadi, J., Foroudi, P. and Nazarian, A. 2021. Into the Unknown: Impact of Coronavirus on UK hotel stock performance. European Journal of International Management. 29 (3), pp. 427-448. https://doi.org/10.1504/EJIM.2022.10059238

Diana, Alessia, Snijders, Sylvia, Rieple, Alison and Boyle, L. 2021. Why do Irish pig farmers use medications? Barriers for effective reduction of antimicrobials in Irish pig production. Irish Veterinary Journal. 74 (1) 12. https://doi.org/10.1186/s13620-021-00193-3

Espinoza Ramos, G. 2021. The institutional forces that impact on the understanding of Corporate Social Responsibility (CSR) in the form of social partnerships in the Peruvian Mining industry. PhD thesis University of Westminster Westminster Law School https://doi.org/10.34737/v4zzw

Lassila, S., Rieple, A. and Ennis, C. 2021. Bricolage – a mindset of resourcefulness: Stories as a vehicle for mediating means into resources. eSignals Research.

Matthewman, L.J. 2021. Holistic Business Psychology Practice: Towards Building A Culture Of Compassion In Higher Education. in: Waddington, K. (ed.) Towards the Compassionate University: From Golden Thread to Global Impact Abingdon and New York Routledge.

Nowlan, J. 2021. Befriending Ourselves: Self Compassion. in: Waddington, K. (ed.) Towards the Compassionate University: From Golden Thread to Global Impact Abington, New York Routledge. pp. 87-101

Rizomyliotis, I., Poulis, A., Konstantoulaki, K. and Giovanis, A. 2021. Sustaining Brand Loyalty: the Moderating Role of Green Consumption values . Business Strategy and The Environment. 30 (7), pp. 3025-3039. https://doi.org/10.1002/bse.2786

Kondo, K., Sjöberg, U., Kourti, E, Nyholm, M, Watanabe, K and Sundin, E. 2021. Children's rights to information: The responsibility of public service media during the Corona pandemic. in: Pielos. G, Skamnkis, A. and Theocharidis, S. (ed.) The Media and Covid Papazissis Athens Greece. pp. 183-196