Management, Marketing, and Experience Industries

CollegeWestminster Business School
HeadDr Richard Berry
DeputyMs Rachel Lander
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Primed, prepped and primped: Reflections on enhancing student wellbeing in tertiary education

Article

Matthewman, L.J., Jodhan-Gall, D., Nowlan, J., O'Sullivan, N. and Patel, Z. 2018. Primed, prepped and primped: Reflections on enhancing student wellbeing in tertiary education. Psychology Teaching Review. 24 (1), pp. 67-77 9.

A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research

Conference paper

Ennis, C., Barnett, N., De Cesare, S., Lander, R. and Pilkington, A. 2018. A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research. The Advance Services Group Spring Servitization Conference 2018. Copenhagen Business School 14 - 16 May 2018 Aston University and Higher Education Academy.

How Customer Service Experience Deters Customer Switching Behaviour and Results in Brand Loyalty in a Collectivist, Developing Market

Conference poster

Lee, Yang-im 2018. How Customer Service Experience Deters Customer Switching Behaviour and Results in Brand Loyalty in a Collectivist, Developing Market. 2018 Global Marketing Conference. Hotel New Otani Tokyo, Tokyo, Japan 26 - 29 Jul 2018

How the market driving approach utilizes a digital platform to enhance B2B and strengthen stakeholder relationships

Conference paper

Lee, Yang-im 2018. How the market driving approach utilizes a digital platform to enhance B2B and strengthen stakeholder relationships. 2018 Global Marketing Conference at Tokyo. Tokyo, Japan 26 - 29 Jul 2018

The Organisational Life Cycle Narrative

Conference paper

Zinkstein, K. and Stevens, L. 2018. The Organisational Life Cycle Narrative. 18th International Conference on Knowledge, Culture and Change in Organizations. University of Konstanz, Germany 15 - 16 Mar 2018

Entrepreneurial decision making in a microcosm

Article

Chang, J. and Rieple, A. 2018. Entrepreneurial decision making in a microcosm. Management Learning. 49 (4), pp. 471-497. https://doi.org/10.1177/1350507618777929

Social Media Measurement and Monitoring

Book chapter

Mukesh, M. and Rao, A. 2018. Social Media Measurement and Monitoring. in: Bikramjit, R. and Bandyopadhyay, S. (ed.) Contemporary Issues in Social Media Marketing Abingdon, Oxon Routledge.

Reciprocal peer coaching: A constructivist methodology for enhancing formative assessment strategy in tertiary education

Article

Matthewman, L.J., Nowlan, J. and Hyvönen, K. 2018. Reciprocal peer coaching: A constructivist methodology for enhancing formative assessment strategy in tertiary education. International Coaching Psychology Review. 13 (1), pp. 35-47.

Learning, training and development

Book chapter

Nowlan, J., Kallis, X. and Balu, K. 2018. Learning, training and development. in: Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC.

Career management and development

Book chapter

Nowlan, J. 2018. Career management and development. in: Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC.

Motivation and work satisfaction

Book chapter

Nowlan, J. and Wright, A. 2018. Motivation and work satisfaction. in: Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC.

Antecedents and consequences of customer satisfaction in using sharing economy platforms: Evidence from UBER platform

Conference paper

Ruiz-Alba, J., Abou-Fouil, M., Nazarian, A. and Foroudi, P. 2018. Antecedents and consequences of customer satisfaction in using sharing economy platforms: Evidence from UBER platform. 3rd International Conference on Marketing, Strategy and Policy. Newcastle University 10 - 11 Apr 2018

'There's Nowhere Wonky Left to Go': Queering the Politics of LGBT-Friendly Diversity

Conference paper

Burchiellaro, O. 2018. 'There's Nowhere Wonky Left to Go': Queering the Politics of LGBT-Friendly Diversity. Queer Activism Today . University of Westminster, London, UK 03 Mar 2018

Internal Market Orientation: an empirical study in the context of small and medium business organisations in Russia

Conference paper

Kazakov, S. and Ruiz-Alba, J. 2018. Internal Market Orientation: an empirical study in the context of small and medium business organisations in Russia. EMAC2018 47th Annual Conference. Glasgow 29 May - 01 Jun 2018

The Loss of Work

Book chapter

Matthewman, L.J. 2018. The Loss of Work. in: Matthewman, L.J., Hetherington, A. and Rose, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC. pp. 326-348

Relationships At Work

Book chapter

Matthewman, L.J. 2018. Relationships At Work. in: Matthewman, L.J., Hetherington, A. and Rose, A. (ed.) Work Psychology: An Introduction to Human Behaviour in the Workplace Hakijisa, Korea Hakjisa Publisher INC. pp. 116-140

Work Psychology: An Introduction to Human Behaviour in the Workplace

Book

Matthewman, L.J., Rose, A. and Hetherington, A. (ed.) 2018. Work Psychology: An Introduction to Human Behaviour in the Workplace. Hakijisa, Korea Hakjisa Publisher INC.

Faculty Responses to Business-School Branding: A Discursive Approach

Journal article

Frandsen, S., Gotsi, M., Johnston, A., Whittle, A., Frenkel, S. and Spicer, A. 2018. Faculty Responses to Business-School Branding: A Discursive Approach. European Journal of Marketing. 52 (5-6), pp. 1128-1153. https://doi.org/10.1108/EJM-11-2016-0628

Examining Consumers' Intentions to Dine at Luxury Restaurants while Traveling

Article

Chen, A.H. and Peng, N. 2018. Examining Consumers' Intentions to Dine at Luxury Restaurants while Traveling. International Journal of Hospitality Management. 71, pp. 59-67. https://doi.org/10.1016/j.ijhm.2017.11.009

Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics

Journal article

Kapetaniou, C., Rieple, A., Pilkington, A., Frandsen, T. and Pisano, P. 2018. Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics. Technological Forecasting & Social Change. 128, pp. 22-35. https://doi.org/10.1016/j.techfore.2017.10.011

"Crunch my Heart! It Falls for You: Re-theorizing Chocolate Gift-Giving as Carnal Singularity Across Language Contexts

Book chapter

Makela, M., Bettany, S. and Stevens, L. 2018. "Crunch my Heart! It Falls for You: Re-theorizing Chocolate Gift-Giving as Carnal Singularity Across Language Contexts. in: Minowa, Y. and Belk, R.W. (ed.) Gifts, Romance and Consumer Culture Abingdon, Oxon Routledge.

Turning the Sword: How NPD Teams Cope with Front-end NPD Tensions

Journal article

Andriopoulos, C., Gotsi, M., Lewis, M.W. and Ingram, A.E. 2018. Turning the Sword: How NPD Teams Cope with Front-end NPD Tensions. Journal of Product Innovation Management. 35 (3), pp. 427-445. https://doi.org/10.1111/jpim.12423

Assessing the value dimensions of social enterprise networks

Journal article

Granados, M. and Rivera, A.M. 2018. Assessing the value dimensions of social enterprise networks. International Journal of Entrepreneurial Behavior & Research. 24 (3), pp. 734-754. https://doi.org/10.1108/ijebr-09-2016-0313

Evolving Mekong river-based tourism as a regional brand

Conference paper

Duong, H. 2017. Evolving Mekong river-based tourism as a regional brand. ’ASEAN’s Connectivity and Sustainable Tourism: Knowledge Transfer within Academia, Industry and Government. 2017

The fully-functioning university and its contribution to society

Journal article

Bourner, T., Rospigliosi, A. and Heath, L. 2017. The fully-functioning university and its contribution to society. Higher Education Review. 49 (2), pp. 5-28.

Marketing 4.0: Enhancing Consumer-Brand Engagement through Big Data Analysis

Book chapter

Jimenez-Zarco, A.I., Rospigliosi, A., Martinez-Ruiz, M.P. and Izquierdo-Yusta, A. 2017. Marketing 4.0: Enhancing Consumer-Brand Engagement through Big Data Analysis. in: Socio-Economic Perspectives of Consumer Engagement and Buying Behaviour IGI Global.

Framing a Mature Knowledge Management Conceptual Framework for Partnerships within Higher Education sector

Conference poster

Elezi, E. 2017. Framing a Mature Knowledge Management Conceptual Framework for Partnerships within Higher Education sector. Communities in New Media (GeNeMe 2017). Dresden, Germany 18 - 20 Oct 2017

Investigation of Adoption of the Apprenticeship Framework in the Agricultural Sector in England

Journal article

Bamber, C. and Elezi, E. 2017. Investigation of Adoption of the Apprenticeship Framework in the Agricultural Sector in England. European Journal of Social Sciences. 55 (1), pp. 55-65.

Investigating Stakeholder Perceptions of ISO Management Systems in the UK Agricultural Sector

Journal article

Bamber, C, Elezi, E. and Guoxi, L. 2017. Investigating Stakeholder Perceptions of ISO Management Systems in the UK Agricultural Sector. European Journal of Business and Management. 9 (17), pp. 151-165.

Enhancing Students Learning Experience Via In-Class Formative Assessments: A Business Studies UK Higher Education Example

Journal article

Elezi, E. and Bamber, C. 2017. Enhancing Students Learning Experience Via In-Class Formative Assessments: A Business Studies UK Higher Education Example. British Journal of Education. 5 (9), pp. 69-88.

E-learning Solutions for a Changing Global Market. An Analysis of Two Comparative Case Studies

Journal article

Lawrence, A., Bamber, C. and Elezi, E. 2017. E-learning Solutions for a Changing Global Market. An Analysis of Two Comparative Case Studies. Management Dynamics in the Knowledge Economy. 5 (4), pp. 597-618. https://doi.org/10.25019/MDKE/5.4.08

Consumer Buying Behaviour for Telecommunication Bundles

Conference paper

Omebere-Iyari, D. 2017. Consumer Buying Behaviour for Telecommunication Bundles. Alliance Manchester Business School Doctoral Conference. Manchester, United Kingdom 15 - 17 May 2017

Water worries: An intersectional feminist political ecology of tourism and water in Labuan Bajo, Indonesia

Journal article

Cole, S. 2017. Water worries: An intersectional feminist political ecology of tourism and water in Labuan Bajo, Indonesia. Annals of Tourism Research . 67, pp. 14-24. https://doi.org/10.1016/j.annals.2017.07.018

Asia’s materialists: Reconciling collectivism and materialism

Journal article

Awanis, S., Schlegelmilch, B.B. and Cui, C. 2017. Asia’s materialists: Reconciling collectivism and materialism. Journal of International Business Studies. 48 (8), pp. 964-991. https://doi.org/10.1057/s41267-017-0096-6

Brand addiction: Conceptualization and scale development

Journal article

Mrad, M. and Cui, C. 2017. Brand addiction: Conceptualization and scale development. European Journal of Marketing. 51 (11-12), pp. 1938-1960. https://doi.org/10.1108/EJM-10-2016-0571

Simulation Evidence on the Properties of Alternative Measures of working capital Accruals; UK evidence

Journal article

Izadi, J., Choudhury, H. and Nazarian, A. 2017. Simulation Evidence on the Properties of Alternative Measures of working capital Accruals; UK evidence. International Journal of Accounting & Information Management. 25 (4), pp. 378-394. https://doi.org/10.1108/IJAIM-12-2016-0114

Inherited organisational performance? The perceptions of generation Y on the influence of leadership styles

Journal article

Nazarian, A., Soares, A. and Lottermoser, B. 2017. Inherited organisational performance? The perceptions of generation Y on the influence of leadership styles. Leadership & Organization Development Journal. 38 (8), pp. 1078-1094. https://doi.org/10.1108/LODJ-05-2016-0119

Digital Technology and Marketing Management Capability: Achieving Growth in SMEs

Journal article

Foroudi, P., Gupta, S., Nazarian, A. and Duda, M. 2017. Digital Technology and Marketing Management Capability: Achieving Growth in SMEs. Qualitative Market Research: An International Journal. 20 (2), pp. 230-246. https://doi.org/10.1108/QMR-01-2017-0014

Influence of national culture and balanced organizational culture on the hotel industry's performance

Journal article

Nazarian, A., Atkinson, P. and Foroudi, P. 2017. Influence of national culture and balanced organizational culture on the hotel industry's performance. International Journal of Hospitality Management. 63, pp. 22-32. https://doi.org/10.1016/j.ijhm.2017.01.003

Innovators intent: role of IT in facilitating innovative knowledge practices in social enterprises

Conference paper

Granados, M. and Rai, Sudhanshu 2017. Innovators intent: role of IT in facilitating innovative knowledge practices in social enterprises. 77th Annual Meeting of the Academy of Management. Atlanta, Georgia, US 04 - 08 Aug 2017 Academy of Management. https://doi.org/10.5465/ambpp.2017.13995abstract


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Alexeeva, Anastasia

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